Approachability is an advantage. Making coaching easy is an advantage. This tool minimizes the effort to manage expectations, manage perceptions, and share helpful feedback across three communication channels.

The intersection of the innovator and the customer resembles the intersection of an artist and their audience. Resemblances include a performance, celebrations, getting past perfectionism, creating moments that matter, and building a legacy.

In innovation, most attention is the work within the project. Before your next project begins, consider what questions your team should answer. This documentation provides transparency, alignment, and sets you up for success.

Approximately weekly, every innovation workstream should produce status reports. It demonstrates momentum, transparency, and alignment.

Surely some activities in your organization are important to measure. A scorecard captures the “Metrics That Matter” - Leading and Lagging. Historical, Current, and Target values.

Barriers, Risks, Issues, Questions (BRIQ) - until you know exactly what to do with them, get them on paper somewhere - a kind of parking lot!

Your colleagues, especially your manager, need to know if you’re bored, buried, or somewhere in between. Share your workload so the team can balance the workload!

Perceptions of health are important! They can be as easy to share as Red, Yellow, and Green. THEN the conversation starts!

Corresponding with the R of ADKAR, a Closure Report is Reinforcement for the new Customer Experience and formal declaration that the project is complete.

At the start of every project, to accomplish the first “A” in ADKAR, notify your stakeholders. An Awareness Blast is a low-maintenance way to let stakeholders know they need to contribute, and they need to help to identify other stakeholders who need to contribute.

To manage the People side of Change, apply a framework such as ADKAR (owned by PROSCI). Shepherd your stakeholders through Awareness, Desire, Knowledge, Ability, Reinforcement with corresponding assets.

In a fast-moving world, you need a simple framework for weekly reflection. Your colleagues don’t have to finish and share every sentence every week, but everyone must be thoughtful of these every week. Own your praise. Own your critique. Own your silence.