In innovation, most attention is the work within the project. Before your next project begins, consider what questions your team should answer. This documentation provides transparency, alignment, and sets you up for success.

Surely some activities in your organization are important to measure. A scorecard captures the “Metrics That Matter” - Leading and Lagging. Historical, Current, and Target values.

Perceptions of health are important! They can be as easy to share as Red, Yellow, and Green. THEN the conversation starts!

Details of your Current State that help you determine the most compelling innovations to pursue.

High-level and detailed names of how your customer experiences your products and services, in their language and through their lens.

Visual representation of the current customer journey or employee experience - sequence of actions, primary path, and peripheral paths.

A simple two-column script is great for transparency of current state activity. A script makes drafting a process flow very easy!

Whether you build, buy, or rent, your technology - your systems - are instrumental to innovation decisions. Have your inventory ready for those decisions!

Transparency for your Current State is instrumental to know what is most valuable and urgent to innovate next.