The RACI matrix almost got it right but still harbors too much ambiguity. In your team’s formal planning, govern only what is worth documenting outside email, and nothing else. Govern with just Five Verbs: Draft, Review, Revise, Approve, Distribute.

Approximately weekly, every innovation workstream should produce status reports. It demonstrates momentum, transparency, and alignment.

Your colleagues, especially your manager, need to know if you’re bored, buried, or somewhere in between. Share your workload so the team can balance the workload!

Thirty years into use, email continues to be a critical communication channel for innovation teams. But you often suffer from email overload. Know every trait of good and bad usage of email.

Verb Sprawl is a real problem that slows teams down. In planning your team’s work, instead of governing meetings or emails, govern what is worth documenting outside email. Govern with just Five Verbs: Draft, Review, Revise, Approve, Distribute.

Which of your culture traits can you trace to impacting your waste? Consider whiplash, noise, inauthenticity, idle work, idle worker, Reply All’s, Backlog, last-minute cancellations, too many cooks, unused talent, and mismatched collaboration and competition. Fix your culture. Fix your Waste.

Use Five Verbs to pace, synchronize, and assign building your project’s Asset Portfolio.

Details of your Current State that help you determine the most compelling innovations to pursue.

High-level and detailed names of how your customer experiences your products and services, in their language and through their lens.

Every organization must welcome and capture ideas for change. A Change Log is a form of Suggestion Box. Let stakeholders know you understand their ideas, and you are prioritizing them among other ideas.

Every week, every team member should share a snapshot of their recent accomplishments and their near-future plans. “Manage up” without “kissing up.”

Which of your culture traits can you trace to impacting your elasticity and resilience? Consider idle work, idle workers, a balanced innovation pipeline, spontaneous alternatives for stakeholders, and if you blame a hiring decision. Fix your methodology. Fix your elasticity.