An innovation team that emulates the arts has a competitive advantage. These culture traits include balance, vigilance, rejection, failure, and resilience.

An innovation team that emulates the arts has a collaborative advantage. These culture traits include safety, authenticity, welcoming beginners, trust, listening, practicing, and rehearsing together.

In innovation, most attention is the work within the project. Before your next project begins, consider what questions your team should answer. This documentation provides transparency, alignment, and sets you up for success.

Innovation should take inspiration from an expanded view of the Performing Arts - the Empathetic Arts. The world of innovation has much to learn, benefit, and profit from audience-centric collaboration that has a great employee experience.

Corresponding with the R of ADKAR, a Closure Report is Reinforcement for the new Customer Experience and formal declaration that the project is complete.

The big day! Showtime! Opening Night! Let your stakeholders know that the new experience is ready for them. The Go-Live Announcement fulfills the latter “A” in ADKAR.

Change is disruptive, so evangelize to stakeholders why your change is desirable, stylish, and cool. Formalize the “D” in ADKAR. Craft an Elevator Pitch to convey the benefits of the upcoming innovation.

At the start of every project, to accomplish the first “A” in ADKAR, notify your stakeholders. An Awareness Blast is a low-maintenance way to let stakeholders know they need to contribute, and they need to help to identify other stakeholders who need to contribute.

A project charter is pretty common. But rigor varies widely. A rigorous template ensures your ensemble asks and answers the right questions early.

Which of your culture traits can you trace to impacting your quality? Consider purpose, defects, favoritism, loyalty, fairness, fear, franticness, task conflict, personality conflict, career security, job security, optimizing globally, optimizing locally. Fix your culture. Fix your Quality.

High-level and detailed names of how your customer experiences your products and services, in their language and through their lens.

Transparency for your Current State is instrumental to know what is most valuable and urgent to innovate next.